Guest Experience Pro & Front Desk Hero

TOCA Football; Nashville (TN); On-site; USD 30,000 - 40,000; Part time

Job summary

TOCA Football in Nashville, TN, is looking for a Guest Experience Associate to enhance guest experiences and maintain facility operations. This role involves greeting guests, managing operations, and providing top-notch service.

The ideal candidate enjoys working with people, has strong communication skills, and is available for evening and weekend shifts. This position is crucial for ensuring every guest feels valued and appreciated at TOCA.

Qualifications

• Excellent communication skills to greet guests and handle questions.
• Ability to provide outstanding customer service under pressure.
• Willingness to work evening and weekend shifts.

Responsibilities

• Create exceptional guest experiences and manage guest feedback.
• Maintain cleanliness and organization of the facility.
• Assist with scheduling and front desk operations.

Skills

Communication skills

Customer service

Teamwork

Ability to work under pressure

Flexibility for evening/weekend shifts

Tools

Google Suite

Job description

TOCA Football in Nashville, TN, is looking for a Guest Experience Associate to enhance guest experiences and maintain facility operations. This role involves greeting guests, managing operations, and providing top-notch service.

The ideal candidate enjoys working with people, has strong communication skills, and is available for evening and weekend shifts. This position is crucial for ensuring every guest feels valued and appreciated at TOCA.