Guest Experience Champion - Flexible Hours & Growth

TOCA Football; Loganville (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay & On Demand Pay

Part Time, Flexible Scheduling

Career Growth & Development

Employee Assistance Program

Active & Fit Membership

Benefits Hub Discount Marketplace

4 TOCA Training Sessions

50% Off Classes

Free Pick/League Play

1 Free Birthday Party

Food and Beverage Discount

2 Free Packages to share with your squ

Job summary

TOCA Football in Loganville, GA is seeking a Guest Experience Associate to be the friendly face of our center. You’ll deliver 10/10 guest experiences, welcome guests, and keep the facility running smoothly with energy and care.

You’ll handle front desk duties, scheduling, sign-ups, waivers, payments, and events while staying flexible for evenings and weekends. You’ll work with leadership to uphold TOCA’s standards and create a vibrant, inclusive center.

Qualifications

• Love people and good vibes.
• Top-tier communication skills.
• Ability to work evenings and weekends.

Responsibilities

• Greet guests, answer questions, and make every guest feel like an MVP.
• Address questions, feedback and concerns with care.
• Resolve issues quickly or escalate to a teammate.
• Maintain a clean, stocked space and smooth operations.
• Assist with scheduling, check-ins, sign-ups and events.
• Own the front desk, including waivers and payments.

Skills

People skills

Communication skills

Calm under pressure

Tools

Google Suite

Scheduling tools

Job description

TOCA Football in Loganville, GA is seeking a Guest Experience Associate to be the friendly face of our center. You’ll deliver 10/10 guest experiences, welcome guests, and keep the facility running smoothly with energy and care.

You’ll handle front desk duties, scheduling, sign-ups, waivers, payments, and events while staying flexible for evenings and weekends. You’ll work with leadership to uphold TOCA’s standards and create a vibrant, inclusive center.