Guest Experience Pro - Front Desk Agent (Daily Pay)

Aimbridge Hospitality; Chicago (IL); Vor Ort; USD 32.000 - 44.000; Vollzeit

Benefits dieser Stelle

Daily Pay

Medical Insurance

Dental Insurance

Vision Insurance

Short-Term Disability

Long-Term Disability

Life Insurance

Paid Time Off

Employee Assistance Program

401(k) Plan

Zusammenfassung

Aimbridge Hospitality operates the Hampton Inn Chicago Downtown/N Loop/Michigan Ave and seeks a Front Desk Agent to deliver exceptional guest service at the lobby desk. You will welcome guests, check them in and out, and handle requests with a friendly, professional demeanour.

You will coordinate reservations, manage payments, and collaborate with housekeeping and management to ensure a seamless guest experience in a fast-paced hotel environment.

Qualifikationen

• High school diploma or equivalent; hotel experience preferred.
• Familiarity with hotel management software and MS Office.
• Excellent communication and guest service skills.

Aufgaben

• Provide warm welcomes, smooth check-ins, and accurate check-outs.
• Coordinate reservations, requests, and guest inquiries efficiently.
• Communicate clearly with guests and team members to maintain flow.
• Manage payments and keep front desk operations organized.

Kenntnisse

Guest Service

Communication

Problem Solving

Multitasking

Ausbildung

High school diploma or equivalent

Tools

Hotel management software

MS Office

Jobbeschreibung

Aimbridge Hospitality operates the Hampton Inn Chicago Downtown/N Loop/Michigan Ave and seeks a Front Desk Agent to deliver exceptional guest service at the lobby desk. You will welcome guests, check them in and out, and handle requests with a friendly, professional demeanour.

You will coordinate reservations, manage payments, and collaborate with housekeeping and management to ensure a seamless guest experience in a fast-paced hotel environment.