Guest Experience Pro — Front Desk

Aimbridge Hospitality; Las Vegas (NV); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Disability Insurance (Short/Long-Term)

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and friendly farewells on-site. You will be the face of the hotel, keeping the front desk humming with reservations and requests while providing top-tier guest service.

Ideal candidates bring a high school diploma or equivalent and familiarity with hotel management software and Microsoft Office, with a focus on accuracy, courtesy, and teamwork.

Qualifications

• High school diploma or equivalent required or preferred.
• Experience in a hotel or related field is preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Deliver warm welcomes and smooth check-ins to guests.
• Assist guests and coordinate with team to fulfill requests.
• Juggle reservations, check-ins, check-outs and financial details.
• Maintain accurate front desk operations with a positive attitude.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Experience in hotel/related field preferred

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and friendly farewells on-site. You will be the face of the hotel, keeping the front desk humming with reservations and requests while providing top-tier guest service.

Ideal candidates bring a high school diploma or equivalent and familiarity with hotel management software and Microsoft Office, with a focus on accuracy, courtesy, and teamwork.