Guest Experience & Players Club Advocate

Gila River Gaming Enterprises Inc.; Chandler (AZ); Presencial; USD 20.000 - 29.000; Jornada completa

Descripción de la vacante

Gila River Gaming Enterprises Inc. is seeking a friendly Guest Services Associate in Chandler, AZ to deliver exceptional guest experiences on the casino floor and at the Players Club booth.

You will enroll new Players Club members, assist with ticket redemption, and help in updating player cards within the development system. The role requires a proactive communicator with basic Microsoft Office skills, the ability to work in a smoking environment, and a commitment to a drug-free workplace.

Formación

• High School Diploma or equivalent preferred.
• Intermediate computer skills with Microsoft Office Suite.

Responsabilidades

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Identifies, establishes and inspires enrollments to prospective Players Club members both on the casino floor and the Players Club booth.
• Communicates properly with guests with reference to ticket redemption and preparation of player's club cards.
• Prepares new cards, replacement cards, and updates information in the player development system for guests.
• Performs other special projects and duties as assigned.

Conocimientos

Guest service

Communication

Educación

High School Diploma

Herramientas

Microsoft Office Suite

Descripción del empleo

Gila River Gaming Enterprises Inc. is seeking a friendly Guest Services Associate in Chandler, AZ to deliver exceptional guest experiences on the casino floor and at the Players Club booth.

You will enroll new Players Club members, assist with ticket redemption, and help in updating player cards within the development system. The role requires a proactive communicator with basic Microsoft Office skills, the ability to work in a smoking environment, and a commitment to a drug-free workplace.