Barback & Bar Support – Fast-Paced Guest Service

Gila River Resorts & Casinos; Chandler (AZ); On-site; USD 19,000 - 28,000; Full time

Job summary

Gila River Resorts & Casinos in Chandler, AZ is seeking a courteous server with a strong focus on guest experience. The role involves answering menu questions, maintaining beverage knowledge, and delivering attentive service to both internal and external guests.

Qualified applicants typically have a high school diploma and experience in fast-paced venues; expect to obtain required health and safety certifications and adhere to company policies.

Qualifications

• Experience in fast-paced, high-volume bar/restaurant/nightclub preferred.
• Knowledge of wine, beer and spirits preferred.
• Must acquire Environmental Health Food Handlers Card and Alcohol Awareness Certification.
• Ability to follow Enterprise Policies and Procedures and applicable regulations.
• Excellent guest service skills and strong communication.

Responsibilities

• Provide excellent guest service to all guests.
• Answer menu questions posed by guests.
• Maintain knowledge of beverages and menu items.
• Observe signs of intoxication.
• Deliver friendly, professional service to guests.
• Assist as server assistant when needed and ensure timely delivery of items.
• Ensure quality and presentation meet guest expectations.
• Perform other duties and special projects as assigned.

Skills

Guest service

Communication

Multitasking

Telephone etiquette

Self-starter

Follow-up

Education

High School Diploma or equivalent

Job description

Gila River Resorts & Casinos in Chandler, AZ is seeking a courteous server with a strong focus on guest experience. The role involves answering menu questions, maintaining beverage knowledge, and delivering attentive service to both internal and external guests.

Qualified applicants typically have a high school diploma and experience in fast-paced venues; expect to obtain required health and safety certifications and adhere to company policies.