Guest Experience & Operations Leader

Stars and Strikes Family Entertainment Center; Tucker (GA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health & 401k Benefits

Bonuses

Paid-Time Off

Free bowling, laser tag & gameplay!

Job summary

Stars and Strikes Family Entertainment Center in Tucker, Georgia is looking for a Concourse Experience Manager to oversee the concourse operations, ensuring an enjoyable atmosphere for guests. The ideal candidate will have 1-2 years of management experience, superior guest service skills, and a positive attitude. Responsibilities include meeting sales goals, training staff, and maintaining cleanliness. We offer health benefits, bonuses, paid time off, and free gameplay for team members. Join us and be a part of our family-oriented team.

Qualifications

• 1-2 years of management experience.
• Friendly, outgoing, and professional demeanor.
• Experience in Hospitality and/or Food & Beverage preferred.

Responsibilities

• Ensure a FUN atmosphere.
• Identify & Resolve Issues Impacting Guest Experience.
• Overall Floor Management (bowling, bar, and lane service).

Skills

Management experience

Hospitality experience

Guest service skills

Positive attitude

Job description

Stars and Strikes Family Entertainment Center in Tucker, Georgia is looking for a Concourse Experience Manager to oversee the concourse operations, ensuring an enjoyable atmosphere for guests. The ideal candidate will have 1-2 years of management experience, superior guest service skills, and a positive attitude. Responsibilities include meeting sales goals, training staff, and maintaining cleanliness. We offer health benefits, bonuses, paid time off, and free gameplay for team members. Join us and be a part of our family-oriented team.