Guest Experience & Operations Manager

bartaco; West Hartford (CT); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Meal discounts

Competitive pay

Paid vacation time

Medical, dental, and vision insurance

401K enrollment and matching

Gym and fitness discounts

Job summary

bartaco in West Hartford, CT, is seeking a Manager to lead a dedicated hospitality team and deliver exceptional guest experiences. You will model bartaco’s standards, coach staff, and ensure seamless service across all shifts.

Join a vibrant, guest-obsessed culture with opportunities for growth, competitive pay, and a commitment to development and teamwork. This on-site role emphasizes leadership, operational excellence, and a positive guest journey.

Qualifications

• 1–3 years of restaurant experience.
• Passion for hospitality and outstanding guest experiences.
• Exceptional leadership and communication skills.
• Experience mentoring hourly team members.
• Attention to detail and strong problem-solving.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Lead your team through guest-focused service and hospitality standards.
• Oversee daily operations to ensure smooth service and guest satisfaction.
• Coach and develop hourly team members for growth.
• Collaborate with culinary and bar teams to uphold quality standards.
• Drive continuous improvement and adapt to changes.

Skills

Leadership

Communication

Mentoring

Problem solving

Team development

Job description

bartaco in West Hartford, CT, is seeking a Manager to lead a dedicated hospitality team and deliver exceptional guest experiences. You will model bartaco’s standards, coach staff, and ensure seamless service across all shifts.

Join a vibrant, guest-obsessed culture with opportunities for growth, competitive pay, and a commitment to development and teamwork. This on-site role emphasizes leadership, operational excellence, and a positive guest journey.