Guest Experience & Operations Manager

bartaco; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Meal discounts at bartaco

Paid vacation time

401K enrollment and matching

Medical, dental, and vision insurance

Gym and fitness center discounts

Job summary

bartaco in Atlanta is seeking a Manager to lead a dynamic team and deliver exceptional guest experiences. You’ll model our leadership principles, coach staff, and ensure high standards across service and culinary operations.

Responsibilities include overseeing daily operations, scheduling, training hourly teammates, and maintaining bartaco’s culture of energy, warmth, and hospitality while driving performance and guest satisfaction.

Qualifications

• 1-3 years of restaurant experience.
• Passion for hospitality and delivering outstanding guest experiences.
• Excellent leadership and communication skills.
• Experience mentoring hourly team members.
• Attention to detail and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Be guest-obsessed, ensuring every interaction leaves a lasting positive impression.
• Oversee daily operations to ensure service flows seamlessly and efficiently.
• Lead by example during shifts, setting the tone for hospitality, energy, and attentiveness.
• Train and develop your team to consistently deliver smooth, memorable guest experiences.
• Build and sustain a positive work environment by coaching, motivating, and developing your team.
• Uphold bartaco culture by hiring and onboarding top talent.
• Use emotional intelligence to connect with and support team members.
• Manage scheduling and staffing to balance operational needs with team well-being.
• Celebrate wins, recognize achievements, and provide constructive feedback to drive growth.
• Maintain bartaco’s standards by ensuring flawless execution in all aspects of service and operations.

Skills

Leadership

Guest service

Communication

Operations management

Team mentoring

Scheduling

Job description

bartaco in Atlanta is seeking a Manager to lead a dynamic team and deliver exceptional guest experiences. You’ll model our leadership principles, coach staff, and ensure high standards across service and culinary operations.

Responsibilities include overseeing daily operations, scheduling, training hourly teammates, and maintaining bartaco’s culture of energy, warmth, and hospitality while driving performance and guest satisfaction.