Restaurant Operations Lead: Guest Experience & Profitability

bartaco; Tampa (FL); Hybrid; USD 60,000 - 90,000; Full time

Job summary

bartaco in Tampa seeks a results-oriented restaurant leader to oversee location operations, uphold bartaco standards, and develop a team focused on hospitality, quality, and guest satisfaction. The ideal candidate helps recruit, train and develop staff while maintaining budgets and delivering exceptional service.

You will model service excellence, manage community engagement, and ensure safety and accurate daily paperwork, all while leading a team in a fast-paced environment on site in Florida.

Qualifications

• Minimum 2 years of full-service restaurant experience with leadership as hourly team member.
• Prior high-volume management experience required.
• Dependable, detail-obsessed, and open to constructive feedback.
• Exceptional written and verbal communication skills.
• Ability to reach, bend, stoop and lift up to 25 lbs. without assistance and 50 lbs. with assistance.
• Ability to stand and be on your feet for extended periods.

Responsibilities

• Establishes guest service and satisfaction as a priority through personal example.
• Responds to guest complaints and resolves them to ensure return visits and happy guests.
• Assists the GM with recruiting, retaining, training and developing staff.
• Assists the GM in achieving targeted budgets, goals and objectives.
• Assists the GM in community involvement programs and marketing runs.
• Assist the GM to ensure profitability by operating within cost guidelines while delivering quality food and service.
• Assists GM in controlling other operating expenses to minimize costs without affecting operations.
• Manages safety by being alert and taking action on hazards.
• Ensures daily restaurant paperwork is completed accurately and timely (payroll, POs, deposits, forms, etc.).

Skills

Restaurant leadership

High-volume management

Attention to detail

Communication skills

Physical ability

Stamina

Job description

bartaco in Tampa seeks a results-oriented restaurant leader to oversee location operations, uphold bartaco standards, and develop a team focused on hospitality, quality, and guest satisfaction. The ideal candidate helps recruit, train and develop staff while maintaining budgets and delivering exceptional service.

You will model service excellence, manage community engagement, and ensure safety and accurate daily paperwork, all while leading a team in a fast-paced environment on site in Florida.