Guest Experience & Operations Leader

Teneightconcepts; Baton Rouge (LA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Career development opportunities

Dynamic and supportive work culture

Comprehensive benefits: health, dental

Employee discounts

Job summary

Walk-On’s Sports Bistreaux is seeking a Hospitality Manager to lead daily operations and inspire a high-performing team at our Baton Rouge location. You will drive guest experience, sales, and profits while upholding Walk-On’s standards and the Walk-On’s Way.

Responsibilities include leading by example on floor presence, training staff, managing schedules, and ensuring health, safety, and sanitation compliance to deliver exceptional guest experiences.

Qualifications

• 2 years of management experience in a full-service, high-volume restaurant.
• Strong communication and leadership skills.
• Ability to work as a TEAM with management staff and employees.

Responsibilities

• Maintain constant floor presence, actively greeting and engaging with guests.
• Achieve company objectives in sales, service, quality and cleanliness through training and coaching.
• Control cash and other receipts according to policies.
• Schedule labor in alignment with activity and labor cost objectives.
• Ensure health, safety, and sanitation compliance.

Skills

Leadership

Communication

Teamwork

Management experience

Job description

Walk-On’s Sports Bistreaux is seeking a Hospitality Manager to lead daily operations and inspire a high-performing team at our Baton Rouge location. You will drive guest experience, sales, and profits while upholding Walk-On’s standards and the Walk-On’s Way.

Responsibilities include leading by example on floor presence, training staff, managing schedules, and ensuring health, safety, and sanitation compliance to deliver exceptional guest experiences.