Manager

Walk-On's Sports Bistreaux - Lexington, KY; Lexington (KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Career development opportunities

Health, dental, and vision insurance

Employee discounts

Job summary

Walk-On’s Sports Bistreaux in Lexington, KY is seeking a Hospitality Manager to lead daily restaurant operations with passion and a people-first approach. The role requires a minimum of 3 years of management experience in a full-service, high-volume environment, with a focus on guest satisfaction, safety, and profitability.

You will coach a diverse team and ensure consistent, high-quality service across all shifts.

Qualifications

• Must have 3 years of management experience in a full-service, high-volume restaurant.
• Strong leadership and communication skills.
• Ability to lead a team and ensure guest satisfaction.
• Knowledge of health, safety, and labor regulations.

Responsibilities

• Oversee daily restaurant operations and staff leadership.
• Ensure food preparation and service meet standard recipes and quality.
• Supervise bar operations to maximize profitability and comply with regulations.
• Schedule labor and manage labor costs.
• Fulfill administrative duties and regional manager directives.

Skills

Management experience

Leadership

Teamwork

Communication

FOH/BOH management

Job description

Job Type

Full-time

Description

Thank you for your interest in one of the fastest growing franchises in America, Walk-On’s Sports Bistreaux. Every position from the host stand to the heart of the house are instrumental to our winning culture!

Walk-On’s has the perfect gameday atmosphere with a taste of Louisiana to keep you wanting more. Our passion for food and fun are on display every day, and we need you to help us win championships! At Walk-On’s we value team camaraderie, and we play for the name on the front not the back.

The Hospitality Manager MUST have 3 years of management experience in a full service, high volume restaurant. The Hospitality Manager is responsible for the daily operations and inspired leadership of the entire team in the restaurant. The manager is responsible for delivering sales and profits at their location with a strong commitment to systems that support our unique positioning as a brand and the Walk-On’s Way of doing everything we do.

Key Responsibilities: (Including, but not limited to)

• Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.
• Supervise operation of bar to maximize profitability, minimize legal liability, and conform to alcoholic beverage regulations.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Fill in where needed to ensure guest service standards and efficient operations
• Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurants preventative maintenance programs
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurants receiving policies and procedures.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures.
• Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees and guests.
• Carry out restaurant marketing, advertising, and promotional activities and campaigns.
• Perform other duties as assigned by Regional Manager.

Requirements

Skills/Qualifications

• Must have 3 years of management experience in a full service, high volume restaurant.
• Solid track record of success in previous assignments demonstrating upward career tracking
• Strong communication and leadership skills
• Ability to work as a TEAM with management staff and employees
• Must have Front of House or Kitchen management experience

Must possess the following qualities:

• Winning personality
• Consistent positive attitude
• Team work mentality

What We Offer:

• Competitive salary with performance-based incentives.
• Career development opportunities within the Walk-On's brand.
• A dynamic and supportive work environment.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Employee discounts and perks at Walk-On’s