Guest Experience & Operations Coordinator

Travel + Leisure Co.; Clearwater (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Paid time off

Life and accident coverage

Disability

Volunteer time off

Job summary

Travel + Leisure Co. is seeking a Business Operations Coordinator to support Sales and Marketing processes and deliver exceptional guest and partner service. You will ensure data integrity, uphold operational procedures, and collaborate with cross-functional teams to implement new initiatives.

The role emphasizes responsiveness, accuracy, and a proactive approach to process improvement. Based in the Clearwater, FL area, the position requires reliability, strong attention to detail, and a

Qualifications

• Highly proficient in Microsoft Suite and related tools.
• Availability to support the business during weekends and holidays.
• Exceptional attention to detail is required.
• Experience delivering outstanding customer service, with enthusiasm and professionalism.

Responsibilities

• Provide exceptional customer service to guests, partners, and team members.
• Identify ways to improve customer service or operational processes.
• Collect and validate data to ensure accurate experiences for guests.
• Protect company assets in all interactions and adhere to data governance.
• Understand and implement operational procedures that govern the business.
• Support new initiatives and assist teams impacted by changes.
• Maintain reporting needs on daily, weekly, monthly, or quarterly cadence.
• Leverage resources to provide quick, effective support to questions.

Skills

Customer service

Attention to detail

Communication

Teamwork

Tools

Microsoft Office Suite

Job description

Travel + Leisure Co. is seeking a Business Operations Coordinator to support Sales and Marketing processes and deliver exceptional guest and partner service. You will ensure data integrity, uphold operational procedures, and collaborate with cross-functional teams to implement new initiatives.

The role emphasizes responsiveness, accuracy, and a proactive approach to process improvement. Based in the Clearwater, FL area, the position requires reliability, strong attention to detail, and a