Travel Desk & Guest Services Operations Coordinator

Travel + Leisure Co.; Clearwater Beach (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid time off

Life insurance

Job summary

Travel + Leisure Co. is seeking a Business Operations Coordinator for Wyndham Destinations to support Sales and Marketing processes, delivering high-quality customer service to guests and partners while ensuring data integrity and adherence to procedures.

The role partners with Sales, Marketing, HR, and Resort Operations leadership to implement changes and run regular reporting, including daily, weekly, and quarterly insights that drive decisions.

Qualifications

• Proficient in Microsoft Office applications.
• Available to support weekends and holidays.
• Strong attention to detail.
• Experience delivering outstanding customer service.

Responsibilities

• Provide exceptional customer service to our guests, business partners, and team
• Identify ways in which to improve our customer service or processes
• Collect and/or validate data when interacting with our guests to ensure they receive the best experience with us
• Manage and protect company assets through all interactions
• Understand and implement operational procedures that govern our business
• Support new initiatives and help teams that are impacted by these changes
• Maintain daily, weekly, monthly, or quarterly reporting needs
• Successfully leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise

Skills

Customer service

Communication

Attention to detail

Tools

Microsoft Office

Job description

Travel + Leisure Co. is seeking a Business Operations Coordinator for Wyndham Destinations to support Sales and Marketing processes, delivering high-quality customer service to guests and partners while ensuring data integrity and adherence to procedures.

The role partners with Sales, Marketing, HR, and Resort Operations leadership to implement changes and run regular reporting, including daily, weekly, and quarterly insights that drive decisions.