Guest Experience Ambassador (Full-Time)

Compass Group USA; Houston (TX); On-site; USD 22,041 - 23,419; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Pet Insurance

Identity Theft Protection

Job summary

Compass Group USA in Houston, TX is hiring a full-time Customer Ambassador to greet guests, support guests and team members, and promote hospitality and wellness programs. The role requires catering experience and strong customer service skills, with a Monday–Friday schedule and the potential for varied hours.

The position offers a comprehensive benefits package and opportunities to lead promotions and guest-facing activities in a fast-paced foodservice setting.

Qualifications

• Must have catering experience and customer service.

Responsibilities

• Greet every customer and interact to ensure a high level of hospitality.
• Greet all team members and ensure they have what they need to be successful each day.
• Relay relevant concerns from customers to supervisors.
• Ensure that all marketing, wellness and culinary programs are current and in place.
• Lead weekly promotions and programs for guests.
• Share best practices and recognize co-workers.
• Explain daily menu items accurately to customers.
• Assist in selling techniques and buying/decision-making processes.
• Ensure display foods are merchandised attractively and served neatly per standards.
• Perform other duties as assigned.

Skills

Customer service

Catering experience

Lifting up to 50 pounds

Job description

Compass Group USA in Houston, TX is hiring a full-time Customer Ambassador to greet guests, support guests and team members, and promote hospitality and wellness programs. The role requires catering experience and strong customer service skills, with a Monday–Friday schedule and the potential for varied hours.

The position offers a comprehensive benefits package and opportunities to lead promotions and guest-facing activities in a fast-paced foodservice setting.