Guest Experience & Office Operations Lead

OTR Solutions; Roswell (GA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Bonus programs

Pet Insurance

Paid Family Leave

401(k) with Company Matching

Generous PTO

Sick/Mental Health Days

Flex Holidays + Company Paid Holidays

Travel Stipend

Leadership Development and Training

Continuous Learning

Weekly Catered Lunches

Company Paid Fitness Membership

Volunteer Days

Internal Inclusion programs

Job summary

OTR Solutions is hiring a Front Desk Receptionist to be the face of our company and to manage guest experiences with professionalism. You will balance front desk duties, office operations, and executive support to help create an exceptional workplace environment.

The ideal candidate will have 2+ years in hospitality or office settings, strong communication, and a polished demeanor. This full-time role offers a comprehensive benefits package and growth opportunities within a Private Equity backed

Qualifications

• Bachelor's degree preferred.
• 2+ years in hospitality, office admin, executive support, or customer-facing environment.
• Exceptional verbal and written communication.
• Professional, discreet, and service-oriented.
• Proficient in Microsoft Office.

Responsibilities

• Serve as the primary contact for visitors, candidates, clients, and vendors.
• Greet guests and connect them with the appropriate employee or department.
• Manage incoming calls and emails with professionalism and urgency.
• Assist with meeting coordination, scheduling, and travel logistics as needed.
• Provide administrative support to executive leadership team.
• Maintain a clean, organized, and presentation-ready reception area.
• Assist with employee onboarding logistics and office setup.

Skills

Customer service

Communication skills

Professional presence

Attention to detail

Education

Bachelor's degree preferred

Job description

OTR Solutions is hiring a Front Desk Receptionist to be the face of our company and to manage guest experiences with professionalism. You will balance front desk duties, office operations, and executive support to help create an exceptional workplace environment.

The ideal candidate will have 2+ years in hospitality or office settings, strong communication, and a polished demeanor. This full-time role offers a comprehensive benefits package and growth opportunities within a Private Equity backed