Front Desk & Client Experience Specialist

Opensity Solutions; Fresno (CA); Hybrid; USD 19,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is seeking a Receptionist to be the primary contact for employees, clients, visitors, and vendors. You will manage front desk operations, provide exceptional customer service, and support office workflows in a fast-paced professional environment.

The role reports to the Lead Receptionist or Client Relations Manager and requires strong organizational skills, 3–5 years of relevant experience, and proficiency in Microsoft Office.

Qualifications

• Outstanding customer service and interpersonal skills with a client-first mindset.
• Strong written and verbal communication; professional demeanor.
• Excellent organizational abilities and multitasking in a fast-paced office.
• Experience with scheduling systems and standard office technology.

Responsibilities

• Front Desk Management: greet and direct visitors and callers with professionalism.
• Client Relations & Guest Experience: ensure a seamless, positive client experience.
• Communication & Coordination: relay messages, coordinate meetings and calendars.
• Administrative Support: sort, track mail and documents; support meetings and events.
• Facility & Security Coordination: monitor access and assist with safety protocols.
• Training & Professional Development: participate in ongoing training and uphold service standards.

Skills

Customer service

Multitasking

Communication

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Scheduling systems

Job description

Opensity Solutions is seeking a Receptionist to be the primary contact for employees, clients, visitors, and vendors. You will manage front desk operations, provide exceptional customer service, and support office workflows in a fast-paced professional environment.

The role reports to the Lead Receptionist or Client Relations Manager and requires strong organizational skills, 3–5 years of relevant experience, and proficiency in Microsoft Office.