Guest Experience & Merchandising Specialist

Michaels; Boulder (CO); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

401(k) with company match

Employee Assistance Program

Medical, dental, and vision coverage

Employee discounts

Job summary

Michaels in Boulder, CO is hiring for a retail team member to deliver friendly service, assist shoppers, and ensure a fast checkout experience. You will help unload trucks, stock shelves, and support store recovery to keep products in stock.

Responsibilities include assisting customers, promoting the Rewards program and Private Label Credit Cards, and participating in omni-channel processes such as BOPIS and SFS. Must be able to stand long hours.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and lift items.
• Excellent communication and problem-solving skills.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout with accurate cash handling.
• Engage customers in rewards programs and enrollment.
• Assist with omni-channel processes including BOPIS and SFS.
• Stock and recover merchandise and manage store recovery.

Skills

Retail experience

Customer service

Communication

Problem solving

Job description

Michaels in Boulder, CO is hiring for a retail team member to deliver friendly service, assist shoppers, and ensure a fast checkout experience. You will help unload trucks, stock shelves, and support store recovery to keep products in stock.

Responsibilities include assisting customers, promoting the Rewards program and Private Label Credit Cards, and participating in omni-channel processes such as BOPIS and SFS. Must be able to stand long hours.