Online Order Picker & In-Store Support Specialist

Michaels Stores; Denver (CO); On-site; USD 27,000 - 31,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

401(k) with employer match

Job summary

Michaels Store at DEN-COLORADO BLVD is seeking a customer-focused team member to assist shoppers, ensure fast checkout, and support stocking and merchandising. You will participate in truck unload, replenishment, and in-store renovations to keep products in stock and well-presented.

Ideal candidates have retail or customer service experience, can stand for long periods, and are flexible for evenings and weekends. Benefits include employee discounts and a 401(k) with employer match.

Qualifications

• Retail or customer service experience preferred.
• Able to stand for long periods of time.
• Evening and weekend shifts may apply.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast checkout experience with cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards enrollments.
• Educate customers on the Voice of Customer survey.
• Assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store.
• Participate in truck unload, stocking, and planogram duties.
• Complete merchandise recovery and store recovery to maintain in-stock condition.
• Support shrink and safety programs and follow SOPs.

Skills

Retail experience

Customer service

Job description

Michaels Store at DEN-COLORADO BLVD is seeking a customer-focused team member to assist shoppers, ensure fast checkout, and support stocking and merchandising. You will participate in truck unload, replenishment, and in-store renovations to keep products in stock and well-presented.

Ideal candidates have retail or customer service experience, can stand for long periods, and are flexible for evenings and weekends. Benefits include employee discounts and a 401(k) with employer match.