Guest Experience & Merchandising Associate

goodwillmiddletn; Jackson (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill Industries of Middle Tennessee is seeking a Retail Sales Floor Associate in Jackson. You will help create a welcoming store environment, handle POS transactions, and maintain organized merchandise while supporting daily operations.

Join a team focused on service, teamwork, and community impact. Flexibility for evenings, weekends, and holidays is required to meet shopper needs.

Qualifications

• High School Diploma or equivalent preferred.
• Experience in retail or customer service is a plus.
• Ability to deliver friendly, helpful shopper service.

Responsibilities

• Provide friendly, efficient front-end service and process POS transactions.
• Maintain clean, organized store environment and merchandising standards.
• Assist shoppers with questions and product location.
• Support opening/closing routines and daily store readiness.
• Follow safety, cash-handling, and loss-prevention procedures.

Skills

Customer service

Flexibility

Basic math

Cash handling

Communication

Education

High School Diploma or equivalent

Tools

Point-of-Sale (POS) system

Job description

Goodwill Industries of Middle Tennessee is seeking a Retail Sales Floor Associate in Jackson. You will help create a welcoming store environment, handle POS transactions, and maintain organized merchandise while supporting daily operations.

Join a team focused on service, teamwork, and community impact. Flexibility for evenings, weekends, and holidays is required to meet shopper needs.