Front-End Retail Associate — Flexible Hours

Goodwill Industries of Middle Tennessee, Inc.; Crossville (TN); On-site; USD 30,000 - 38,000; Full time

Job summary

Goodwill Industries of Middle Tennessee, Inc. in Crossville, TN is seeking a Retail Sales Floor Associate to help create a welcoming store environment. You will greet shoppers, assist with product location, and process POS transactions while upholding merchandising and safety standards.

The role focuses on maintaining clean, organized aisles, restrooms, fitting rooms, and checkout zones, supporting store readiness and team collaboration with management. Evening/weekend availability is a plus.

Qualifications

• High School diploma or equivalent preferred.
• Experience in retail or customer service preferred but not required.
• Ability to follow policies, safety guidelines, and procedures.

Responsibilities

• Greet and assist shoppers to deliver a world‑class experience.
• Accurately process POS transactions and support front end flow.
• Support merchandising, replenishment, and store presentation standards.
• Maintain cleanliness, organization, and safety across shopper areas.
• Assist shoppers with questions, product location, and checkout needs.

Skills

Customer service

Cash handling

Math skills

Attention to detail

Flexibility

Bilingual

Teamwork

Education

High School diploma or equivalent

Tools

Point‑of‑sale system

Job description

Goodwill Industries of Middle Tennessee, Inc. in Crossville, TN is seeking a Retail Sales Floor Associate to help create a welcoming store environment. You will greet shoppers, assist with product location, and process POS transactions while upholding merchandising and safety standards.

The role focuses on maintaining clean, organized aisles, restrooms, fitting rooms, and checkout zones, supporting store readiness and team collaboration with management. Evening/weekend availability is a plus.