Guest Experience & Membership Concierge (Front Desk)

Crunch Fitness; Temple (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free gym membership

Subsidized health insurance coverage

Life insurance

Short-term disability

Job summary

Crunch Fitness - Undefeated Tribe in Temple, TX is seeking a Member Services Representative to greet members, handle check-ins, assist with membership sales, and promote programs while delivering friendly, efficient service.

You will maintain a clean front desk, answer phones, support events, and help keep the club ready for grand openings. Ideal candidates bring strong communication, a service mindset, and the ability to work in a fast-paced, team-driven environment.

Qualifications

• Minimum 1 year of experience in a service-oriented position.
• Strong customer service orientation and effective communication.
• CPR/AED certification is required (can be obtained within 30 days of hire).

Responsibilities

• Greets all members & guests with enthusiasm and assists with check-ins.
• Promotes membership privileges, including tanning and group fitness programs.
• Answers phones and maintains front desk operations with courteous service.
• Maintains a clean and organized front desk and lobby area.
• Supports events and ensures a grand-opening ready facility.

Skills

Customer service

Communication

Reading & writing skills

Education

High school diploma or GED

Job description

Crunch Fitness - Undefeated Tribe in Temple, TX is seeking a Member Services Representative to greet members, handle check-ins, assist with membership sales, and promote programs while delivering friendly, efficient service.

You will maintain a clean front desk, answer phones, support events, and help keep the club ready for grand openings. Ideal candidates bring strong communication, a service mindset, and the ability to work in a fast-paced, team-driven environment.