Guest Experience & Membership Advisor

Spotless Brands LLC; Glendale (AZ); On-site; USD 18,000 - 23,000; Full time

Job summary

Spotless Brands LLC is hiring a Customer Service Advisor at our Glendale site. You will be the first point of contact for guests, guiding them through wash and detail packages, memberships, and promotions at kiosks or entry points.

The role requires friendly, sales-focused individuals who thrive in a fast-paced setting. Responsibilities include greeting customers, identifying needs, processing payments, and maintaining a clean, safe work area while supporting the site team.

Qualifications

• High School Diploma or equivalent preferred, not required
• Background check may be required per policy
• Must be at least 16 years of age (or older where required by law)
• Valid driver's license preferred (location dependent)

Responsibilities

• Greet customers at entry points with enthusiasm
• Identify needs through open-ended questions and listening
• Educate customers on wash/detail and packages
• Promote memberships and current promotions
• Assist with kiosk payments and maintain a clean area
• Support site operations and team efforts as needed

Skills

Communication

Active listening

Sales oriented

Customer service

Time management

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Spotless Brands LLC is hiring a Customer Service Advisor at our Glendale site. You will be the first point of contact for guests, guiding them through wash and detail packages, memberships, and promotions at kiosks or entry points.

The role requires friendly, sales-focused individuals who thrive in a fast-paced setting. Responsibilities include greeting customers, identifying needs, processing payments, and maintaining a clean, safe work area while supporting the site team.