Guest Experience & Membership Advisor

Spotless Brands LLC; Chandler (AZ); Híbrido; USD 19.000 - 25.000; Jornada completa

Descripción de la vacante

Spotless Brands is seeking a Customer Service Advisor at our Chandler site. As the first point of contact for guests, you will educate customers on services, answer questions, and help drive membership and package sales at kiosk or entry points.

This role requires strong communication, a sales mindset, and the ability to multi-task in a fast-paced environment. You may assist with payments, maintain a clean work area, and collaborate with the team to ensure smooth operations.

Formación

• High school diploma preferred, not required.
• Prior customer service or sales experience preferred, not required.
• Must pass a background check per company policies and laws.
• Must be at least 16 years old (or as required by law).
• Valid driver’s license preferred (location/responsibilities may vary).

Responsabilidades

• Greet customers with enthusiasm at entry points (kiosk, tunnel).
• Identify customer needs via open questions and active listening.
• Educate on wash, detail and memberships; highlight value and promotions.
• Assist with payments at kiosk and answer general inquiries.
• Maintain a clean, safe work area and report maintenance concerns.

Conocimientos

Customer service

Communication

Sales

POS systems

Teamwork

Educación

High School Diploma or equivalent

Herramientas

Point-of-Sale (POS) systems

Kiosk systems

Descripción del empleo

Spotless Brands is seeking a Customer Service Advisor at our Chandler site. As the first point of contact for guests, you will educate customers on services, answer questions, and help drive membership and package sales at kiosk or entry points.

This role requires strong communication, a sales mindset, and the ability to multi-task in a fast-paced environment. You may assist with payments, maintain a clean work area, and collaborate with the team to ensure smooth operations.