Guest Experience & Member Services Associate

VillaSport Athletic Club and Spa; Colorado Springs (CO); Sur place; USD 21 000 - 23 000; Plein temps

Avantages offerts par ce poste

401K with dollar-for-dollar match up o

Complimentary club membership

Discounts on club products and ser

CO state sick leave pay

Résumé du poste

Villa Sport Athletic Club and Spa in Colorado Springs is seeking an entry-level team member for the Member Services Desk to deliver consistent, high-quality service across club operations.

You may support multiple areas such as Café, Recovery + Spa reception, Housekeeping, Sports, and Facilities, and will handle a high-volume phone flow with a customer-first attitude. Training provided; age 16+ required.

Qualifications

• Excellent phone skills and ability to handle intermittent heavy phones.
• Efficient, well-organized, able to handle a variety of duties simultaneously.
• Minimum age 16; certification requirements vary for café roles.

Responsabilités

• Monitor Member Services Desk and provide consistent quality service.
• Provide accurate information regarding club operations and policies.
• Assist in multiple areas such as Café, Recovery + Spa, Housekeeping, Sports, and Facilities.
• Deliver friendly, customer-first support in a fast-paced environment.

Connaissances

Customer service

Communication skills

Phone skills

Multitasking

Team player

Bilingual

High energy

Formation

High school diploma or equivalent preferred

Description du poste

Villa Sport Athletic Club and Spa in Colorado Springs is seeking an entry-level team member for the Member Services Desk to deliver consistent, high-quality service across club operations.

You may support multiple areas such as Café, Recovery + Spa reception, Housekeeping, Sports, and Facilities, and will handle a high-volume phone flow with a customer-first attitude. Training provided; age 16+ required.