Member Experience Specialist — Fast-Paced Front Desk

Villasport-Athletic-Club-and-Sp; Research Forest (TX); Presencial; USD 17.000 - 22.000; Tempo parcial

Benefícios oferecidos por esta vaga

401K with match

Complimentary club membership

Discounts on club goods/services

Resumo da vaga

Villa Sport is seeking an entry-level team member to join our fast-paced, energetic environment and learn valuable skills at the Member Services Desk. You will deliver consistent, quality service, handle phone inquiries, and assist guests with information about club operations.

The role offers an hourly wage based on experience, plus benefits such as a 401(k) with company match, complimentary club membership, and member discounts.

Qualificações

• Excellent phone skills; ability to handle intermittent heavy phones.
• Efficient, well-organized, able to handle a variety of duties simultaneously.
• Previous customer service experience is preferred.

Responsabilidades

• Monitor the Member Services Desk and provide consistent quality service.
• Provide accurate information regarding club operations and policies.
• Assist members and guests with inquiries and direct them as needed.
• Support other club departments as needed.

Conhecimentos

Phone skills

Customer service

Communication skills

Organizational skills

Bilingual

Formação

High school diploma or college degree preferred

Descrição da vaga

Villa Sport is seeking an entry-level team member to join our fast-paced, energetic environment and learn valuable skills at the Member Services Desk. You will deliver consistent, quality service, handle phone inquiries, and assist guests with information about club operations.

The role offers an hourly wage based on experience, plus benefits such as a 401(k) with company match, complimentary club membership, and member discounts.