Club Member Services Associate - Fast-Paced Growth

VillaSport Athletic Club and Spa; Cypress (TX); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Hourly pay

401K match

Complimentary club membership

Discounts on club goods and services

Job summary

Villa Sport Athletic Club in Cypress, TX is seeking an entry-level, part-time team member to deliver friendly service at the Member Services Desk and across café, spa reception, housekeeping, sports and facilities.

This role offers an hourly wage tied to experience, a 401(k) match up to 4%, complimentary club membership, and discounts on club goods and services; great for someone who enjoys a fast-paced, multi-department environment.

Qualifications

• Excellent phone skills; ability to handle intermittent heavy phones.
• Efficient, well-organized; able to handle a variety of duties simultaneously.
• Previous customer service experience.
• Bilingual a plus.
• Minimum 16 years of age (certification requirements vary).
• Five-star customer service skills.
• Excellent communication skills and strong organizational ability.
• Ability to quickly learn new tasks or technology.
• Enjoy fast-paced, varied environment with the customer first.
• Committed, flexible and outgoing; able to work with all kinds of people.
• Progress toward HS diploma or college degree preferred.

Responsibilities

• Provide consistent quality service at the Member Services Desk.
• Provide accurate information on all club operations.
• Monitor the Member Services Desk and adhere to policies and procedures.
• Assist across departments: Café, Recovery + Spa (reception), Housekeeping, Sports, Facilities.

Skills

Phone skills

Organization

Customer service

Bilingual

Age 16+

Five-star service

Communication

Learning ability

Team player

Education

High school / college progress

Job description

Villa Sport Athletic Club in Cypress, TX is seeking an entry-level, part-time team member to deliver friendly service at the Member Services Desk and across café, spa reception, housekeeping, sports and facilities.

This role offers an hourly wage tied to experience, a 401(k) match up to 4%, complimentary club membership, and discounts on club goods and services; great for someone who enjoys a fast-paced, multi-department environment.