Guest Experience Concierge - Club Member Services

Paycom - ATS; Nampa (ID); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401K with company match (up to 4%)

Complimentary Club membership

Flexible scheduling

Job summary

Villa Sport is seeking a Member Services Associate to greet members, answer questions, and uphold club policies. The role focuses on creating a welcoming atmosphere, handling inquiries, and assisting guests with their needs.

Ideal candidates demonstrate strong communication, customer service skills, and the ability to stand for extended periods. This position offers hourly pay, 401(k) with company match, and flexible scheduling in a dynamic fitness environment.

Qualifications

• Excellent communication and customer service skills.
• Standing for long periods of time.
• Able to lift 50 lbs and assist guests as needed.
• Basic computer skills for check-in and records.

Responsibilities

• Greet members and guests; set a positive tone in line with company policies.
• Assist with member needs and direct questions to appropriate team members.
• Relay policies clearly and professionally.
• Maintain lobby area and support club operations as required.

Skills

Customer service

Communication

Basic computer skills

Stamina for standing

Tools

Microsoft Office

Job description

Villa Sport is seeking a Member Services Associate to greet members, answer questions, and uphold club policies. The role focuses on creating a welcoming atmosphere, handling inquiries, and assisting guests with their needs.

Ideal candidates demonstrate strong communication, customer service skills, and the ability to stand for extended periods. This position offers hourly pay, 401(k) with company match, and flexible scheduling in a dynamic fitness environment.