Guest Experience & Meetings Concierge

RR Donnelley; New York (NY); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Paid time off

401(k)

Life insurance

Parental leave

Adoption assistance

Employee discounts

Job summary

RRD in New York seeks a Hospitality Associate to deliver seamless workplace hospitality across amenities, meetings, and guest services. You’ll maintain pantries, support reception, and coordinate catering, ensuring spaces are clean, stocked, and guest-ready throughout the day.

You’ll work closely with workplace teams and vendors, provide proactive service, and help manage event setups and room turnovers, fostering a welcoming environment for employees and visitors alike.

Qualifications

• Strong customer service, communication, and relationship-building skills with a hospitality-first mindset.
• Highly organized and detail-oriented, with the ability to anticipate needs and manage priorities.
• Proficient in Microsoft Office and workplace technology tools.
• Experience in hospitality, conference services, catering, or client-facing service in corporate settings.

Responsibilities

• Maintain pantries, cafés, beverage stations, wellness rooms, and shared spaces to hospitality standards.
• Provide coverage for reception, assisting inquiries via phone, email, and in-person interactions.
• Deliver a welcoming, hospitality-focused experience for employees, clients, and visitors.
• Coordinate catering deliveries, refreshments, and hospitality services for meetings and events.
• Assist with event logistics, room setups, turnovers, and special workplace events.

Skills

Customer service

Communication

Organization

Guest services

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

RRD in New York seeks a Hospitality Associate to deliver seamless workplace hospitality across amenities, meetings, and guest services. You’ll maintain pantries, support reception, and coordinate catering, ensuring spaces are clean, stocked, and guest-ready throughout the day.

You’ll work closely with workplace teams and vendors, provide proactive service, and help manage event setups and room turnovers, fostering a welcoming environment for employees and visitors alike.