Guest Experience Manager - Front Desk & Reservations

Sandman Hotel Group; Irving (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Free Parking

Discounted Hotel Stays

Growth Opportunities

Employee Assistance Program

Group Life Insurance

Complimentary Stays

Job summary

Join the Sandman Hotel Group as part of the new Sandman Signature Las Colinas Hotel & Suites in Irving, Texas. This position involves managing front office operations, ensuring guest satisfaction, and optimizing revenue.

Candidates should have previous hotel experience, strong supervisory skills, and excellent communication abilities. The role offers competitive employee benefits and opportunities for career advancement within a welcoming team environment.

Qualifications

• Previous hotel experience in the Rooms Division Department.
• Demonstrated supervisor skills, good judgment, and common sense.
• Superior written and oral communication skills.

Responsibilities

• Check guests in and out of the Hotel.
• Respond to telephone, e-mail, and in-person inquiries.
• Manage all administrational duties as specified by the Company.

Skills

Hotel experience

Supervisor skills

Computer literate

Communication skills

Organizational skills

Tools

Microsoft Office Suite

Job description

Join the Sandman Hotel Group as part of the new Sandman Signature Las Colinas Hotel & Suites in Irving, Texas. This position involves managing front office operations, ensuring guest satisfaction, and optimizing revenue.

Candidates should have previous hotel experience, strong supervisory skills, and excellent communication abilities. The role offers competitive employee benefits and opportunities for career advancement within a welcoming team environment.