Front Desk Supervisor — Guest Experience Leader

Crestview Management, LLC; Irving (TX); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health and Dental Insurance

Company-paid Life Insurance

Short-Term and Long-Term Disability

Vision

401(k) with company match

Paid Time Off (PTO)

Free hotel rooms

Hotel discounts

Job summary

Crestview Management, LLC is seeking a Front Desk Supervisor for Marriott Dallas Las Colinas in Irving, Texas. This professional will supervise front desk operations, lead the associates, and ensure exceptional guest experiences. Ideal candidates will possess hospitality leadership skills and a strong guest service focus. A comprehensive benefits package includes competitive pay, health insurance, a 401(k) plan with company match, and hotel discounts.

Qualifications

• Previous hotel front desk experience required; supervisory or leadership experience preferred.
• Marriott experience and knowledge of Marriott systems preferred.
• Ability to multitask and remain calm in a fast-paced environment.

Responsibilities

• Supervise front desk operations during assigned shifts for smooth guest interactions.
• Lead and coach front desk associates for warm and professional service.
• Assist guests with check-in and check-out, ensuring their concerns are addressed.

Skills

Strong guest service

Communication skills

Conflict-resolution skills

Attention to detail

Job description

Crestview Management, LLC is seeking a Front Desk Supervisor for Marriott Dallas Las Colinas in Irving, Texas. This professional will supervise front desk operations, lead the associates, and ensure exceptional guest experiences. Ideal candidates will possess hospitality leadership skills and a strong guest service focus. A comprehensive benefits package includes competitive pay, health insurance, a 401(k) plan with company match, and hotel discounts.