Guest Experience Manager, Food Service & Ops (Flexible Scheduling)

Jobvite, Inc.; Prince Frederick (MD); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k) match

Paid time off

Community service time off

Parental leave

Pet insurance

Life insurance

Medical, dental, and vision insurance

Tuition reimbursement

Training and development programs

Employee discounts

Flexible schedules

Supportive culture

Job summary

Dash In, part of the Wills Group, seeks a Retail Assistant Manager to support the Store Manager in leading the food service team, overseeing prep, inventory, and safety compliance in a fast-paced store. You’ll drive guest satisfaction, sales, and smooth daily operations.

Ideal candidates have 3+ years in food service or retail, 2+ years in leadership, strong communication and problem-solving skills, and ServSafe certification is preferred. Flexible shifts are available to meet business needs.

Qualifications

• 3+ years of experience in food service, retail, or customer service roles.
• 2+ years in a leadership role.
• Flexibility to work various shifts (days, nights, weekends, overnights).
• Strong problem-solving, organizational, and communication skills.
• ServSafe certification preferred.

Responsibilities

• Team Leadership:Recruit, train, and develop a high-performing food service team.
• Inventory & Operations:Manage food orders, maintain inventory levels, minimize waste, and ensure operational excellence.
• Food Safety & Quality:Oversee food prep and compliance with safety protocols (ServSafe preferred).
• Guest Engagement:Ensure high levels of guest satisfaction with exceptional food quality and service.
• Audit & Inspections:Meet or exceed performance standards in third-party audits and health inspections.
• Acting Manager:Step in as acting Store Manager when needed.

Skills

Leadership

Problem solving

Organizational skills

Communication

ServSafe certification

3+ years experience

2+ years in leadership

Tools

ServSafe Certification

Job description

Dash In, part of the Wills Group, seeks a Retail Assistant Manager to support the Store Manager in leading the food service team, overseeing prep, inventory, and safety compliance in a fast-paced store. You’ll drive guest satisfaction, sales, and smooth daily operations.

Ideal candidates have 3+ years in food service or retail, 2+ years in leadership, strong communication and problem-solving skills, and ServSafe certification is preferred. Flexible shifts are available to meet business needs.