Guest Experience & Leasing Concierge

Book & Ladder; Orlando (FL); On-site; USD 24,796 - 25,485; Full time

Job summary

Book & Ladder in Orlando, FL seeks a Full-Time position focused on delivering exceptional guest experiences. Responsibilities include ensuring guest satisfaction, maintaining records, and adhering to housing policies. Candidates should have a background in the Student Housing industry and possess strong communication skills.

Join a fast-paced environment where teamwork and customer service excellence are valued. Must be organized and ready to work evenings and weekends when needed.

Qualifications

• One year previous experience in Student Housing industry.
• High school diploma or GED preferred.
• Ability to operate basic computer programs including MS Office.

Responsibilities

• Assist management team to deliver The Guest experience.
• Ensure guest satisfaction and close the sale.
• Maintain accurate records and follow up with guests.

Skills

Clear written and verbal communication skills

Organizational skills

Customer service orientation

Basic computer skills

Ability to work evenings and weekends

Education

High school diploma or GED

One year previous experience in Student Housing

Tools

MS Office products

Job description

Book & Ladder in Orlando, FL seeks a Full-Time position focused on delivering exceptional guest experiences. Responsibilities include ensuring guest satisfaction, maintaining records, and adhering to housing policies. Candidates should have a background in the Student Housing industry and possess strong communication skills.

Join a fast-paced environment where teamwork and customer service excellence are valued. Must be organized and ready to work evenings and weekends when needed.