Guest Experience Leader – Wellness Retail

Aloyoga; United States; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Employee discount

Wellness Club membership

Medical/dental/vision coverage

Mental health access

401K matching

Clothing allowance

Free yoga classes

Job summary

ALO seeks a Sales and Service Lead to elevate guest experience on the floor through strong product education and leadership. You will coach the Sales & Service Associates and Cashiers, build daily client relationships, and analyze reports to drive growth opportunities while ensuring effective store coverage.

The role also involves partnering with Operations, Visual, and cross-functional teams to execute company directives and maintain a sanctuary-like shopping environment.

Qualifications

• A proven track record in client-centric sales environments.
• Strong leadership with ability to coach and develop staff.
• Excellent interpersonal and written communication skills.

Responsibilities

• Lead exceptional guest experience on the floor with product education.
• Build client relationships daily and provide feedback to the team.
• Analyze reports to drive strategy and growth opportunities.
• Ensure proper store coverage and execute selling initiatives.

Skills

Guest-facing leadership

Sales coaching

Team collaboration

Job description

ALO seeks a Sales and Service Lead to elevate guest experience on the floor through strong product education and leadership. You will coach the Sales & Service Associates and Cashiers, build daily client relationships, and analyze reports to drive growth opportunities while ensuring effective store coverage.

The role also involves partnering with Operations, Visual, and cross-functional teams to execute company directives and maintain a sanctuary-like shopping environment.