Guest Experience & Sales Lead

ALO; Sydney Township (ND); On-site; USD 42,000 - 64,000; Full time

Job summary

ALO is seeking a Sales & Service Lead to elevate guest experience and drive store performance. The role focuses on delivering mindful service on the sales floor, educating guests about products, and coaching team members to close sales effectively.

As a People Leader and Business Partner, you will recruit and develop talent, manage cross-functional training, and collaborate with store leadership to execute company directives.

Qualifications

• 2+ years in a client‑centric sales environment.
• Proven leadership with decision making.
• Receptive to feedback and eager to coach others.
• Strong interpersonal and written communication skills.

Responsibilities

• Lead exceptional guest experience on the floor through connection and product education.
• Continue to build client relationships daily with customers.
• Analyze reports to drive growth opportunities and implement action plans.
• Ensure effective sales floor coverage and lead selling initiatives.

Skills

Leadership

Client-centric

Feedback culture

Team development

Job description

ALO is seeking a Sales & Service Lead to elevate guest experience and drive store performance. The role focuses on delivering mindful service on the sales floor, educating guests about products, and coaching team members to close sales effectively.

As a People Leader and Business Partner, you will recruit and develop talent, manage cross-functional training, and collaborate with store leadership to execute company directives.