Mindful Sales & Service Lead - Yoga & Wellness Retail

ALO; Santa Clara (CA); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Employee discount

ALO Wellness Club

401(k) with company matching

Monthly store incentives

Clothing allowance

Free yoga classes

Job summary

ALO is seeking a Sales & Service Lead to elevate the guest experience on the floor, deliver engagement targets, educate guests, and create a service‑led environment that differentiates our stores.

You will oversee Sales & Service Associates and Cashiers, recruit and develop talent, coach through feedback, analyze reports, and collaborate with Operations, Visual, and Studio leads to ensure strong cross‑functional training and execution.

Qualifications

• 2+ years in a client-centric sales environment.
• Proven leadership with strong decision making.
• Open to feedback and able to give feedback effectively.
• Energetic and enthusiastic, blending fun with work.
• Self-motivated with drive to achieve results and grow with the team.
• Excellent written and verbal communication skills.
• Aligns with ALO’s guiding principles.
• Job level: Associate.

Responsibilities

• Lead exceptional guest experiences on the floor, coaching team members.
• Continue building client relationships daily with customers.
• Analyze reports to strategize and implement improvement plans.
• Ensure effective sales floor coverage and lead selling initiatives.

Skills

Client-centric sales

Leadership

Feedback culture

High energy

Result oriented

Communication

Company values

Associate development

Job description

ALO is seeking a Sales & Service Lead to elevate the guest experience on the floor, deliver engagement targets, educate guests, and create a service‑led environment that differentiates our stores.

You will oversee Sales & Service Associates and Cashiers, recruit and develop talent, coach through feedback, analyze reports, and collaborate with Operations, Visual, and Studio leads to ensure strong cross‑functional training and execution.