Guest Experience Leader | Store Team Builder & Impact

Stand Out For Good, Inc.; Wisconsin; On-site; USD 42,000 - 66,000; Full time

Job summary

Stand Out For Good, Inc. is seeking a Guest Engagement Assistant Store Leader to deliver an exceptional guest experience in-store.

You will recruit, train, and develop a diverse team that builds authentic relationships with guests in every interaction. You will drive sales, model service excellence, and lead the team to meet guest experience goals while actively supporting the Mission Monday initiative in a dynamic retail environment.

Qualifications

• Strong communication skills with an outgoing personality and ability to engage with guests.
• Proven leadership in hospitality or retail with focus on guest satisfaction and financial results.
• Availability to work a varied schedule including holidays, nights and weekends.

Responsibilities

• Cultivates a guest-focused environment by driving volume and anticipating guest needs.
• Models excellent service standards and coaches associates to deliver exceptional guest experiences.
• Recruit, train and develop a team to achieve individual, store, and company goals.
• Foster team commitment through support, relationship building, and recognizing individual contributions.
• Manages the Mission Monday campaign to positively impact your community to enhance people’s lives.
• Holds self and the team accountable for achievement of P&L results and statistical standards.
• Provides timely feedback, recognition, and rewards to associates, driving retention and performance.

Skills

Communication skills

Hospitality leadership

Guest engagement

Education

Bachelor’s Degree preferred

Job description

Stand Out For Good, Inc. is seeking a Guest Engagement Assistant Store Leader to deliver an exceptional guest experience in-store.

You will recruit, train, and develop a diverse team that builds authentic relationships with guests in every interaction. You will drive sales, model service excellence, and lead the team to meet guest experience goals while actively supporting the Mission Monday initiative in a dynamic retail environment.