Guest Experience Store Leader | Growth & Impact

Stand Out For Good, Inc.; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Stand Out For Good, Inc. in Austin is seeking a Guest Engagement Assistant Store Leader to build an engaging guest-focused store.

You will hire, train, and develop a diverse team and coach them to deliver authentic guest interactions that drive sales and satisfaction. You will lead Mission Monday initiatives, manage P&L accountability, maintain a welcoming environment, and schedule 40 hours weekly including holidays, nights and weekends.

Qualifications

• 1 year Retail or Hospitality Management.
• Bachelor’s Degree preferred.
• Excellent communication and leadership skills.
• Ability to drive sales and manage P&L.

Responsibilities

• Cultivates a guest-focused environment by driving volume and anticipating guest needs.
• Models excellent service standards and coaches associates to deliver exceptional guest experiences.
• Recruit, train and develop a team to achieve individual, store, and company goals.
• Foster team commitment through support, relationship building, and recognizing individual contributions.
• Manages the Mission Monday campaign to positively impact your community to enhance people’s lives.
• Holds self and the team accountable for achievement of P&L results and statistical standards.
• Provides timely feedback, recognition, and rewards to associates, driving retention and performance.

Skills

Leadership

Communication

Customer focus

Education

Bachelor’s Degree

Job description

Stand Out For Good, Inc. in Austin is seeking a Guest Engagement Assistant Store Leader to build an engaging guest-focused store.

You will hire, train, and develop a diverse team and coach them to deliver authentic guest interactions that drive sales and satisfaction. You will lead Mission Monday initiatives, manage P&L accountability, maintain a welcoming environment, and schedule 40 hours weekly including holidays, nights and weekends.