Guest Experience Leader — Store Floor & Team Coach

Lululemon Athletica; Burlingame (CA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Parenthood top-up

Development course offerings

Mentorship programs

Job summary

lululemon Athletica in Burlingame, CA seeks a Guest Experience Lead to ensure a high-quality in-store experience. You will educate guests on products, lead from the floor, and support daily sales targets as part of the store leadership team.

Responsibilities include supervising on duty, assisting in hiring decisions, coaching teammates, and fostering an inclusive, high-energy environment while moving through shifts that may include mornings, evenings, weekends, and holidays.

Qualifications

• 1 year retail or customer experience.
• Some experience in leading, mentoring, or delegating with others.
• Education: High school diploma or equivalent.

Responsibilities

• Lead from the floor to deliver an exceptional guest experience.
• Provide technical product education and guide guests to meet needs.
• Act as Supervisor on Duty and contribute to store performance.
• Assist with hiring input, coaching, and performance feedback.
• Create an inclusive, respectful team environment.

Skills

Retail experience

Leadership

Mentoring

Guest experience

Education

High school diploma/GED/equivalent

Job description

lululemon Athletica in Burlingame, CA seeks a Guest Experience Lead to ensure a high-quality in-store experience. You will educate guests on products, lead from the floor, and support daily sales targets as part of the store leadership team.

Responsibilities include supervising on duty, assisting in hiring decisions, coaching teammates, and fostering an inclusive, high-energy environment while moving through shifts that may include mornings, evenings, weekends, and holidays.