Guest Experience Leader — Retail Team Coach

1001 Target Corporation; Apple Valley (CA); On-site; USD 33,000 - 56,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discount

Job summary

Target is seeking a Service and Engagement Team Leader in California to enhance guest experiences and lead a diverse front-of-store team. You will drive loyalty by delivering friendly service, training staff, and coordinating daily tasks.

The role involves managing workload, supporting drive-up and pickup, and upholding safety and compliance standards. You should bring strong communication, leadership, and problem-solving skills, with flexibility for a variable schedule.

Qualifications

• High school diploma or equivalent required.
• Must be at least 18 years old.
• Retail experience preferred but not required.

Responsibilities

• Deliver guest experience commitments to create an Easy, Inspiring and Friendly environment.
• Lead a team of hourly team members including interviewing, coaching and development.
• Plan daily/weekly workload to support business priorities and achieve service and sales goals.
• Monitor performance and provide feedback to maintain high standards of guest service.
• Support drive-up, pickup, and other omnichannel services while adhering to policies.

Skills

Guest service

Team leadership

Flexible schedule

Communication skills

Multitasking

Education

High school diploma or equivalent

Tools

Handheld scanners

Job description

Target is seeking a Service and Engagement Team Leader in California to enhance guest experiences and lead a diverse front-of-store team. You will drive loyalty by delivering friendly service, training staff, and coordinating daily tasks.

The role involves managing workload, supporting drive-up and pickup, and upholding safety and compliance standards. You should bring strong communication, leadership, and problem-solving skills, with flexibility for a variable schedule.