Guest Experience Leader - Restaurant Server

Paycom; Norfolk (VA); On-site; USD 14,000 - 19,000; Full time

Job summary

Marriott Norfolk Waterside in Norfolk, VA is seeking a Restaurant Server to be the main contact for guests, delivering prompt, friendly service from arrival to departure, with an emphasis on hospitality.

You will upsell menu items, handle payments, maintain a clean dining area, stay informed about hotel features, local attractions, and daily specials, and work a varied schedule including nights and weekends.

Qualifications

• High School Diploma or GED required or equivalent.
• 1–2 years in food service preferred.
• Liquor/wine service experience preferred.
• Alcohol awareness certification preferred.
• Guest/customer relation training is a plus.
• Must be 21+ to serve alcoholic beverages.

Responsibilities

• Greet and seat guests in a welcoming manner.
• Take orders and upsell menu items.
• Process payments and manage checks.
• Maintain a clean, organized dining area and reset tables.
• Provide menu knowledge and accommodate dietary needs.

Skills

Customer service

Communication

Upselling

Teamwork

English proficiency

Education

High School Diploma or GED

Job description

Marriott Norfolk Waterside in Norfolk, VA is seeking a Restaurant Server to be the main contact for guests, delivering prompt, friendly service from arrival to departure, with an emphasis on hospitality.

You will upsell menu items, handle payments, maintain a clean dining area, stay informed about hotel features, local attractions, and daily specials, and work a varied schedule including nights and weekends.