Guest Experience Server — Hospitality Hero

Olympia Hospitality; Norfolk (VA); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Health coverage up to 80%

401K with discretionary match

Paid time off & 7 holidays

Earned wage access

Employee Assistance Program (EAP)

Hotel travel discounts

Job summary

Olympia Hospitality in Norfolk, VA is seeking a Restaurant Server to deliver friendly, efficient service and help guests enjoy a memorable dining experience.

Greet guests, take orders, suggest menu items, process payments, and maintain a clean, inviting table setting. This full-time role offers an hourly rate of $14 and a comprehensive benefits package.

We value teamwork, great communication, and a positive attitude, with opportunities to grow within a values-driven, family-friendly organization.

Qualifications

• Experience as a Server is preferred; must be of legal age to serve alcohol.

Responsibilities

• Greet guests warmly and escort to tables.
• Take orders, explain menu, and note dietary needs.
• Enter orders into POS promptly and communicate requests.
• Serve food and beverages and ensure correct portions.
• Maintain cleanliness and replenish supplies.
• Anticipate guest needs and provide proactive service.
• Coordinate with kitchen and bar for timely service.
• Relay guest feedback to management.
• Process payments accurately and present bills.
• Uphold health and safety standards at all times.

Skills

Customer service

Communication

Attention to detail

Teamwork

Job description

Olympia Hospitality in Norfolk, VA is seeking a Restaurant Server to deliver friendly, efficient service and help guests enjoy a memorable dining experience.

Greet guests, take orders, suggest menu items, process payments, and maintain a clean, inviting table setting. This full-time role offers an hourly rate of $14 and a comprehensive benefits package.

We value teamwork, great communication, and a positive attitude, with opportunities to grow within a values-driven, family-friendly organization.