Guest Experience Leader & Operations Coach

Dunkin/Baskin Robbins | Shreeji Donuts Pembroke, NC LLC

Pembroke (NC)

On-site

USD 42,981,000 - 57,308,000

Full time

8 days ago
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Benefits offered by this job

Competitive wages
Team oriented environment
Growth opportunities

Job summary

Dunkin/Baskin Robbins | Shreeji Donuts Pembroke, NC LLC in Pembroke, NC is seeking a Shift Leader to coach Crew Members during shifts, ensure Brand standards, and deliver a welcoming guest experience.

The role involves setting goals, assigning tasks, and motivating teammates while providing timely feedback. You will contribute to a team-focused environment with opportunities for growth within the franchise.

Qualifications

  • Experience coaching and leading team members.
  • Ability to deliver consistent guest experiences.
  • Strong communication and feedback skills.

Responsibilities

  • Coach crew during shifts to meet Brand standards.
  • Set goals, assign tasks and motivate teammates.
  • Provide timely feedback and celebrate successes.

Skills

Coaching
Leadership
Guest experience

Job description

Dunkin/Baskin Robbins | Shreeji Donuts Pembroke, NC LLC in Pembroke, NC is seeking a Shift Leader to coach Crew Members during shifts, ensure Brand standards, and deliver a welcoming guest experience.

The role involves setting goals, assigning tasks, and motivating teammates while providing timely feedback. You will contribute to a team-focused environment with opportunities for growth within the franchise.

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