Guest Experience Leader — Mindful Retail

ALO; Westport (CT); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

ALO employee discount

Free Wellness Club membership

Medical, dental and vision plans

401K with company matching

Monthly Store Incentives

Clothing Allowance

Free yoga classes at Sanctuaries

Job summary

ALO in Westport, CT seeks a Sales & Service Lead to elevate guest experience on the floor, drive engagement, educate guests, and foster a service-led environment that differentiates our brand. You will lead the Sales & Service Associate and Cashier teams, recruit and develop talent, analyze reports to guide growth, and collaborate with Operations, Visual, and Studio leads to execute store directives.

This role requires 2+ years in client-centric sales, strong communication, mobility on the

Qualifications

• 2+ years of client-centric sales experience.
• Receptive to feedback and eager to provide it.
• Self-motivated with a results-driven mindset.
• Excellent interpersonal and written communication skills.
• Ability to move around all store areas and lift up to 50 pounds.

Responsibilities

• Lead an exceptional guest experience on the floor with product education and coaching.
• Build client relationships daily with our customers.
• Analyze reports to strategize and implement action plans.
• Ensure sales floor coverage via workforce planning and selling initiatives.

Skills

Client-centric

Sales mindset

Interpersonal skills

Written communication

Mobility

Physical stamina

Job description

ALO in Westport, CT seeks a Sales & Service Lead to elevate guest experience on the floor, drive engagement, educate guests, and foster a service-led environment that differentiates our brand. You will lead the Sales & Service Associate and Cashier teams, recruit and develop talent, analyze reports to guide growth, and collaborate with Operations, Visual, and Studio leads to execute store directives.

This role requires 2+ years in client-centric sales, strong communication, mobility on the