Guest Experience Leader — Mindful Movement Retail

ALO; Williamsburg (VA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Generous employee discount and free A洛

ALO Wellness Club membership

Medical, dental and vision plans

401K with company matching

Monthly store incentives

Clothing allowance

Free yoga classes at Sanctuaries

Job summary

ALO in Williamsburg, VA seeks a Sales & Service Lead to elevate the guest experience on the shop floor, guiding team members with product education and feedback. You will drive engagement, represent the store in daily operations, and partner with store leadership to optimize sales performance and guest satisfaction.

The role requires leadership, strong communication, and a proactive mindset to develop talent and execute company directives while maintaining an inviting, service-led environment.

Qualifications

• 2+ years in a client-centric sales environment
• Proven leadership capabilities and decision making
• Values feedback and eager to provide feedback
• Self-motivated with a drive to achieve results
• Excellent interpersonal and written communication skills
• Aligns with ALO's Guiding Principles

Responsibilities

• Lead an exceptional guest experience on the floor with product education and coaching for the team
• Build and nurture client relationships with customers daily
• Analyze reports to strategize and implement action plans for growth
• Ensure effective sales floor coverage with staffing and selling initiatives

Skills

Client-centric

Leadership

Feedback culture

Results-driven

Interpersonal skills

ALO Guiding Principles

Job description

ALO in Williamsburg, VA seeks a Sales & Service Lead to elevate the guest experience on the shop floor, guiding team members with product education and feedback. You will drive engagement, represent the store in daily operations, and partner with store leadership to optimize sales performance and guest satisfaction.

The role requires leadership, strong communication, and a proactive mindset to develop talent and execute company directives while maintaining an inviting, service-led environment.