Guest Experience Housekeeping Supervisor

Concord Hospitality Enterprises; New Orleans (LA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Medical/Dental/Vision plans

Life insurance with Short Term andLong

401k with Company Match

Tuition assistance

Discounted room rates

Training & development and career

Job summary

Concord Hospitality Enterprises in New Orleans seeks a Housekeeping Supervisor to lead the housekeeping, laundry, and houseperson teams, ensuring quality and brand standards across rooms and public areas. You will assign daily tasks, coach staff, and monitor cleanliness to delight guests.

The role requires strong leadership, attention to detail, and excellent communication. A flexible schedule including weekends and holidays is expected, with opportunities for training and career advancement

Qualifications

• Prior housekeeping or supervisory experience preferred.
• Strong attention to detail and leadership skills.
• Excellent communication and guest service abilities.
• Able to train, motivate, and support a team.
• Flexible schedule including weekends and holidays.

Responsibilities

• Supervise housekeeping, laundry, and houseperson teams to ensure quality, productivity, and standards.
• Inspect guest rooms and public areas to confirm cleanliness and brand compliance.
• Train and support team members to drive performance and consistency.
• Lead daily assignments, key control, and team readiness.
• Respond to guest requests and resolve concerns promptly.
• Monitor room status, report maintenance needs, and ensure timely room readiness.
• Maintain organized housekeeping spaces and support operations as needed.

Skills

Supervisory experience

Leadership

Attention to detail

Communication

Guest service

Time management

Job description

Concord Hospitality Enterprises in New Orleans seeks a Housekeeping Supervisor to lead the housekeeping, laundry, and houseperson teams, ensuring quality and brand standards across rooms and public areas. You will assign daily tasks, coach staff, and monitor cleanliness to delight guests.

The role requires strong leadership, attention to detail, and excellent communication. A flexible schedule including weekends and holidays is expected, with opportunities for training and career advancement