Lead Housekeeping Supervisor – Guest Experience

Concord Hospitality Enterprises; Cleveland (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

Disability insurance

401K

Tuition assistance

Discounted room rates

Training & development

Career advancement

Job summary

Concord Hospitality Enterprises is hiring a Room Inspector/Housekeeping Supervisor to lead housekeeping, laundry and houseperson teams on site. The role emphasizes guest communication, attention to detail and a strong professional presence.

The ideal candidate has prior leadership experience in hotels or similar multi-unit settings, a passion for hospitality, and a commitment to integrity and team development. This is a full-time, on-site opportunity with competitive benefits.

Qualifications

• Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor with great care and attention to detail to ensure quality.
• Good communications skills, outgoing, friendly and able to speak professionally with our guests, your manager and your colleagues.
• You take pride in your work.
• You like being in the driver's seat and leading others to success.
• You are actively engaged and passionate about where you work.
• You work with professionalism and integrity.

Responsibilities

• As the Housekeeping Supervisor you directly oversee housekeeping, laundry and houseperson team members.

Skills

Leadership

Communication skills

Team leadership

Attention to detail

Guest services

Job description

Concord Hospitality Enterprises is hiring a Room Inspector/Housekeeping Supervisor to lead housekeeping, laundry and houseperson teams on site. The role emphasizes guest communication, attention to detail and a strong professional presence.

The ideal candidate has prior leadership experience in hotels or similar multi-unit settings, a passion for hospitality, and a commitment to integrity and team development. This is a full-time, on-site opportunity with competitive benefits.