Guest Experience Leader — Growth & Training

Global Partners LP; City of Schenectady (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health & Wellness

401k

Tuition reimbursement

Job summary

Global Partners LP in Schenectady, NY seeks a Guest Service Supervisor to lead staff, ensure excellent guest experiences, and uphold store policies. You will supervise cash handling, POS operations, and daily tasks to meet management directives.

The role requires flexibility to work day, evenings, weekends, and holidays; must be 18+ with reliable transportation and the ability to lift up to 25 lbs. Competitive pay and benefits offered.

Qualifications

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Able to access all areas of the store and lift up to 25 lbs.

Responsibilities

• Supervise employees to ensure tasks are performed per management.
• Coach staff by giving constructive feedback.
• Greet guests and ensure a positive shopping experience.
• Adhere to safety, security, quality, and store policy guidelines.
• Operate the POS and manage cash levels during shifts.
• Maintain store housekeeping and 24/7 guest service programs.
• Address guest inquiries and handle vendor check-ins.

Skills

Customer service

Coaching

Cash handling

POS operation

Team supervision

Education

High School Diploma

Job description

Global Partners LP in Schenectady, NY seeks a Guest Service Supervisor to lead staff, ensure excellent guest experiences, and uphold store policies. You will supervise cash handling, POS operations, and daily tasks to meet management directives.

The role requires flexibility to work day, evenings, weekends, and holidays; must be 18+ with reliable transportation and the ability to lift up to 25 lbs. Competitive pay and benefits offered.