Guest Experience Supervisor

Global Partners LP; Town of Clifton Park (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health & Wellness - Medical, Dental, V

401k with match

Tuition reimbursement

Career development trainings

Job summary

Global Partners LP is seeking a Guest Service Supervisor in New York to oversee staff performance and maintain smooth store operations. You will coach team members, greet guests, manage cash processes, and ensure compliance with safety and quality standards.

The role requires flexibility for day, night, weekend, and holiday shifts, and the ability to lift up to 25 lbs. High School Diploma is required, with reliable transportation preferred.

Qualifications

• High School Diploma or equivalent required.
• Must be at least 18 years old.
• Ability to work flexible hours including days, nights, weekends and holidays.
• Ability to access all areas of the store and lift up to 25 lbs.

Responsibilities

• Supervise staff and organize work processes.
• Coach employees with constructive feedback.
• Greet guests and ensure an enjoyable shopping experience.
• Adhere to safety, security, quality and store policies.
• Operate POS and maintain accurate cash levels.
• Ensure store housekeeping and 24/7 guest service execution.
• Address guest inquiries and vendor checks as needed.

Skills

Supervising staff

Customer service

Cash handling

Communication

Education

High School Diploma

Tools

POS system

Job description

Global Partners LP is seeking a Guest Service Supervisor in New York to oversee staff performance and maintain smooth store operations. You will coach team members, greet guests, manage cash processes, and ensure compliance with safety and quality standards.

The role requires flexibility for day, night, weekend, and holiday shifts, and the ability to lift up to 25 lbs. High School Diploma is required, with reliable transportation preferred.