Guest Experience Leader - Grow in Food Quality & Training

Chipotle Mexican Grill; Middleburg Heights (OH); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holiday closures

Competitive pay

Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food is prepared and served. The role also focuses on training the crew, managing breaks and shifts, and assisting with front-of-house development.

The position requires knowledge of cash handling and food safety, with a high school diploma and restaurant experience preferred. It offers tuition assistance, free meals, and benefits as part of a values-driven team.

Qualifications

• High school diploma required.
• Restaurant experience preferred.
• Knowledge of cash handling policies.
• Knowledge of food safety and health department matters.
• Ability to speak, read, write English.
• Strong communication and teamwork skills.

Responsibilities

• Maintain a positive customer experience by ensuring safe and quality food is prepared and served.
• Ensure the restaurant crew is well trained and provides good customer service.
• Keep a clean, organized line with properly functioning line equipment.
• Be on your feet while clocked in and assist when not busy.
• Develop and cross-train all front of house crew.
• Assist with crew performance reviews and development of future Service Leaders.
• Assist with office administration duties and ensure supplies are available.

Skills

Customer service

Cash handling

Food safety knowledge

Office paperwork

Communication skills

Teamwork

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food is prepared and served. The role also focuses on training the crew, managing breaks and shifts, and assisting with front-of-house development.

The position requires knowledge of cash handling and food safety, with a high school diploma and restaurant experience preferred. It offers tuition assistance, free meals, and benefits as part of a values-driven team.